Loyalty points are a form of currency specific to the business. Customers earn points when they make a purchase and redeem them for discounts or products. For the restaurant, they serve two purposes: they give customers a reason to return … Read More
What Is a Self-Service Screen and How Does It Work in a Restaurant?
What Is a Self-Service Kiosk and How Does It Work in a Restaurant? A self-service kiosk, also called a totem, is a touchscreen located in the restaurant where customers view the menu, place their order, and pay without going to … Read More
What Is a KDS and How Does It Work in a Restaurant Kitchen?
A KDS (Kitchen Display System) is a screen mounted in the kitchen that displays orders as soon as they are confirmed, rather than printing them on paper. It consolidates all orders—whether they come from the dining room, a kiosk, a … Read More
Shakira in Madrid: Six Nights Left for Your Restaurant to Put on the Concert of a Lifetime
Of the twelve concerts in Shakira’s Madrid residency, six have already taken place. The remaining shows are on October 2, 3, and 4, and October 9, 10, and 11, with an estimated 57,000 people each night, according to the Madrid … Read More
Hospitality Tech Expo: times, travel and where to find us
Getting to Hospitality Tech Expo: ExCeL, times and where to find us The Hospitality Tech Expo runs on Tuesday 29 and Wednesday 30 September at ExCeL London. Doors open at 10:00 on both days. If you have not been before, … Read More
What the Summer of 2026 Has Left Behind in Spain’s Hospitality Industry (and What to Expect in September)
Published on September 3, 2026 The summer of 2026 ends with an uncomfortable paradox: more customers have come in, but they’ve spent less. Two out of three restaurant and hospitality business owners report a drop in average spending per customer; … Read More