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Huéspedes en la recepción de un hotel con pedidos de comida y bebida digitales
Hotels

A kiosk in the lobby that’s open at all hours, even in the early hours of the morning

Breakfasts, grab-and-go meals, access to facilities and room service – orders taken and paid for in seconds. And the same system works in the room, by the pool and on the terrace, connected to the POS terminal you already have.

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No minimum contract periodImplementation in 7 daysLocal support in Spanish
GoikoRodillallaollaoSibuyaPizza HutAccionaAmerican Express Centurion LoungeJohnny RocketsSantander ArenaOakberryRevelBasics by GoikoMaestro ChurreroLa GloriaDreams Bubble Tea & CoffeeGuy Fieri’s FlavortownPanda ExpressStage EntertainmentHotel Novelty Suites
Why

The hotel has already sold the room. The contents are still up for sale.

A kiosk in the lobby opens that door: guests arriving at midnight can have dinner; those coming down at seven can grab a coffee without waiting; and anyone wanting a pool towel or a spa ticket can pay for it right there. All of this is sold during time slots when nothing used to be sold, and your team is free to do what only a person can do: welcome guests, make recommendations and resolve issues.

24 hoursin service
Each areapoint of sale
1 lockthe whole hotel
The hotel has already sold the room. The contents are still up for sale.
✓Early-morning order · 01:42
Where we are

Waitry is already operating in more than 9 countries

A local team, offering support in your language and at a time that suits you.

+10.000Restaurants, hotels and venues use Waitry to take orders in these countries
Spain
Argentina
United Kingdom
Mexico
Uruguay
Portugal
Bulgaria
Fachada del Hotel Novelty Suites en Medellín
Hotel Novelty Suites
Hospitality

Novelty Suites Hotel: over 4 years with Waitry in Medellín

The Novelty Suites Hotel in Medellín (Colombia) has been working with Waitry for over four years. During this time, we have grown together: their team welcomes guests from all over the world, and we support them on a day-to-day basis, providing personalised assistance in their own language.

Put it to work

Fifteen minutes. With your lobby, your opening hours and your menu.

Or why not get started yourself right now?

Create your free account and try out your hotel’s digital menu today.

Create an account

We’ll get back to you within 24 hours

By submitting this form, you agree to Waitry contacting you regarding this request. We do not share your details with third parties.

What you earn

What your hotel earns

You’re open 24 hours a dayThe kiosk in the lobby also takes orders in the early hours of the morning, so the hotel continues to provide a service at all hours.
Highest revenue per occupied roomYou order room service when you feel like it, not when someone’s on the phone.
Sales where you didn’t used to sellThe swimming pool, terrace, garden and bedroom become real selling points.
Every guest in their own languageThe kiosk and the menu are displayed in the language of your choice, with no extra effort required.
A single fasteningRestaurant, bar, swimming pool and spa all included in the same bill, with the charge added to the booking.
Where we are

Connected across Europe and the Americas, with support available at times that suit you

Offices in Madrid and Buenos Aires, with a team in each market. More than 10,000 restaurants, hotels and venues use Waitry.

SpainArgentinaUnited KingdomMexicoUruguayPortugalBulgaria
MadridUnited KingdomPortugalBulgariaMexicoChileBuenos Aires
Everything that comes in

One system for the whole hotel.
Starting with the lobby.

Each piece works on its own, and they all share the same menu, the same guest and the same ending.

I want the kiosk in my lobby
Questions

Questions about hotels

Does it integrate with my PMS?

Tell us which one you use in the form and we’ll tell you exactly what can be connected in your case and how.

Can I have a different menu in each zone?

Yes, and also by time slot. The swimming pool, the terrace and the restaurant can have their own menus and prices that are activated automatically.

Does the guest have to download an app?

No. Scan the QR code and place your order via your browser. If you’d like your own branded app, that’s available too.

How does the room charge work?

Guests provide their details when ordering, and the cost of their drinks is added to their bill rather than being charged immediately. We’ll go through this with you in the demo.

Does it work for several languages?

Yes. The menu is translated whilst retaining allergens and special requirements, and guests see the version in their own language on their mobile.

What if I have several hotels?

Each hotel has its own dashboard and operations, and above that there is a group overview where you can compare and publish changes wherever you choose.

Will Waitry replace my PMS?

No. Waitry covers food and drink at the hotel (lobby, restaurant, bar, pool and room service). Your PMS continues to manage bookings and rooms.