Revolutionizing hospitality
Be part of the future of gastronomy and hospitality, with the pioneer and most complete restaurant digitization platform.
Sales Representative
🇦🇷 Argentina – 🏡 Full remote possibility
- Become an expert in our products and digital transformation.
- Contact our existing users and prospects to explain the benefits of the platform and its premium plans, focusing on customer experience and success.
- You will work closely with the development and support team to channel customer and prospect needs.
- Prospecting new potential customer accounts
- Market through sales funnels, meticulously recording and measuring all interactions.
- Identify inefficiencies and implement improvements in our process.
- Helps build scalable, data-driven demand generation campaigns.
What you should have:
- 2+ years of sales experience, preferably in SaaS or gastronomy / hospitality.
- Commitment to pursue a career in sales.
- Consistent track record of improvement
- Empathetic listener and persuasive communicator
- Competitive, resilient and highly motivated
- A great attitude and love for teamwork
- Desirable: Hospitality knowledge (Restaurants and hotels) Software knowledge English (medium / high)
Sales Representative
🇪🇸 Spain – 🏡 Possibility full remote
- Become an expert in our products and digital transformation.
- Contact our existing users and prospects to explain the benefits of the platform and its premium plans, focusing on customer experience and success.
- You will work closely with the development and support team to channel customer and prospect needs.
- Prospecting new potential customer accounts
- Market through sales funnels, meticulously recording and measuring all interactions.
- Identify inefficiencies and implement improvements in our process.
- Helps build scalable, data-driven demand generation campaigns.
What you should have:
- 2+ years of sales experience, preferably in SaaS or gastronomy / hospitality.
- Commitment to pursue a career in sales.
- Consistent track record of improvement
- Empathetic listener and persuasive communicator
- Competitive, resilient and highly motivated
- A great attitude and love for teamwork
- Desirable: Hospitality knowledge (Restaurants and hotels) Software knowledge English (medium / high)
Customer Success
🇦🇷 Argentina – 🏡 Full remote possibility
At Waitry, we consider the customer experience essential to our success. Our customers rely on us to innovate the way they are served, and we want to provide them with the best possible service.
The main priority of the Customer Success team is to make our customers successful using Waitry and to provide them with a comfortable and productive user experience.
This role requires you to not only be responsible for keeping Waitry’s customers happy and ensuring they have the best possible user experience, but you will also be dedicated to working closely with the product team and founders to share customer feedback and opinions, as well as testing new features before they are released to help us build the best possible product for our customers.
Responsibilities:
- Effectively resolve customer requests in a considerate, accurate and timely manner.
- Assisting Waitry customers via Web Chat and by telephone
- Write personalized and thoughtful responses to varied customer requests.
- Identify, reproduce, and document bugs for our development team.
- Write help guides with the frequently asked questions that you detect.
- Work with the founding and development team to test new features and bug fixes considering customer feedback.
- Actively contribute to help the team meet goals and objectives.
- Contribute to the constant learning and challenge of being part of a startup.
Requirements
- You genuinely care about and are passionate about customer support and its role in making a customer-centric team successful.
- You have previous experience in a similar role.
- You know that every grain of sand makes a real difference in making our customers happier.
- You understand the web and how it works. You don’t need to know how to code applications, but you are not afraid of technology either.
- You are aware when something cannot be solved by yourself and you are not afraid to ask for help, but you are also resolute and look for ways to solve it.
- You know how to explain technical problems clearly and concisely.
- You have very good spelling and grammar.
- You have an intermediate or advanced level of English.
- You demonstrate diplomacy, tact and empathy under pressure when working with customer issues.
- You have a high school diploma or higher and professional experience.
Bonus
- You previously worked in customer support for a web-based application or in a dynamic startup.
Profits
- 100% remote possibility with office as a convenience
- Courses and training.
- Constant learning and training in a technology startup.
Customer Success
🇪🇸 Spain – 🏡 Possibility full remote
At Waitry, we consider the customer experience essential to our success. Our customers rely on us to innovate the way they are served, and we want to provide them with the best possible service.
The main priority of the Customer Success team is to make our customers successful using Waitry and to provide them with a comfortable and productive user experience.
This role requires you to not only be responsible for keeping Waitry’s customers happy and ensuring they have the best possible user experience, but you will also be dedicated to working closely with the product team and founders to share customer feedback and opinions, as well as testing new features before they are released to help us build the best possible product for our customers.
Responsibilities:
- Effectively resolve customer requests in a considerate, accurate and timely manner.
- Assisting Waitry customers via Web Chat and by telephone
- Write personalized and thoughtful responses to varied customer requests.
- Identify, reproduce, and document bugs for our development team.
- Write help guides with the frequently asked questions that you detect.
- Work with the founding and development team to test new features and bug fixes considering customer feedback.
- Actively contribute to help the team meet goals and objectives.
- Contribute to the constant learning and challenge of being part of a startup.
Requirements
- You genuinely care about and are passionate about customer support and its role in making a customer-centric team successful.
- You have previous experience in a similar role.
- You know that every grain of sand makes a real difference in making our customers happier.
- You understand the web and how it works. You don’t need to know how to code applications, but you’re not afraid of technology either.
- You are aware when something cannot be solved by yourself and you are not afraid to ask for help, but you are also resolute and look for ways to solve it.
- You can explain technical problems clearly and concisely.
- You have very good spelling and grammar.
- You have an intermediate or advanced level of English.
- You demonstrate diplomacy, tact and empathy under pressure when working with customer issues.
- You have a high school diploma or higher and professional experience.
Bonus
- You previously worked in customer support for a web-based application or in a dynamic startup.
Profits
- 100% remote possibility with office as a convenience
- Courses and training.
- Constant learning and training in a technology startup.
Full Stack Developer
🌎 Full remote
We are looking for a Full Stack developer to join the team on a full time basis.
We have entrepreneurial DNA, with passion for what we do and to make our company grow, we want our team to vibrate in the same tune as we do.
If you are passionate about technology, love challenges, the adrenaline rush of working in a startup and want to change the way people hang out, interact and pay at breweries, burger joints, restaurants and more, drop us a line!
We offer you very good and flexible working conditions, either remotely (from anywhere!) or in Buenos Aires or Madrid, where you will work directly with the founding team of the company, focused on providing technological solutions to all types of gastronomic establishments.
You will always be able to face new challenges through innovation and have an immediate impact on thousands of users.
Requirements
We are looking for someone who is decisive, curious, self-taught and entrepreneurial, who likes to face and solve problems, maintaining good and constant communication with the team.
We are a growing startup and that is very important to us.
Exclusive
- To be a graduate or student of a systems or related career.
- LAMP Stack Relational database management (MySQL).
- Management of OOP and MVC pattern
- Intermediate or advanced English
- PHP senior level
- HTML5 and CSS3 layout (Sass is a plus)
- Creation of APIs and RESTFull services
- Strong knowledge of data structures, algorithms and system design.
- JavaScript and JS frameworks (Angular / Vue)
- Version control (Git)
Desirable but not exclusive:
- Hybrid applications: Flutter / Cordova + Ionic
- JavaScript ES6
- Laravel & Nova Framework
- Developments for iOS
- Android Developments
- Non-relational bases
Profits
- Flexible schedules
- Work by objectives
- Possibility to travel
- Excellent working environment
- Great growth opportunities leading teams