In this digital era, restaurants face a major challenge: how to efficiently manage all the orders they receive through various sales channels such as Waitry (own channel for table-side ordering, takeaway and home delivery) and marketplaces such as Glovo, Just Eat or Uber Eats.
When demand is high, the task of transcribing orders to the POS can become tedious and error-prone, affecting customer satisfaction. Many establishments have been forced to hire additional staff exclusively for this task, which is costly and inefficient.
That’s why Waitry has partnered with Ordatic to provide an innovative solution that helps restaurants manage their delivery orders in an integrated and effective way.
While Waitry has direct integrations to various platforms, the integration between Waitry and Ordatic enhances the management to another level and allows us to reach a much wider range of POS and delivery companies, providing an accompanying service between the two companies that add great value to the daily management.
The integration between Waitry and Ordatic allows:
- Automatic order reception at the POS: Orders are automatically received at the restaurant’s point of sale, eliminating the need for manual transcription. This significantly reduces transcription errors and ensures greater accuracy in the management process.
- Menu editing and customization: The platform allows menus to be edited and customized from a single interface. This makes it easy for restaurants to update their offerings and adapt to the changing needs of their customers.
- Real-time reporting: Waitry and Ordatic offer you the ability to download real-time sales reports. This provides restaurant owners with up-to-date and relevant data to make informed decisions about their business.
- Reduced management times: Restaurants can significantly speed up order management, which translates into more satisfied customers.
- Cost savings: Transcription errors are completely eliminated, avoiding problems and claims for incorrect orders.
Both Waitry and Ordatic are committed to providing the best solutions and generating greater efficiency, so that each restaurant can focus on the customer experience.
