# May every visit earn you points and give you a reason to come back > Reward points for your customers, using their card in Apple Wallet and Google Wallet. Build customer loyalty and encourage them to return with marketing campaigns. - URL: https://waitry.net/en/products/customer-loyalty A loyalty scheme that your customers can access on their mobiles, without having to download anything, and which allows you to thank them for coming back. - Without downloading any apps - Implementation in 7 days - Local support in Spanish - higher average spend - implementation - for your business Over 10,000 premises in more than 9 countries, including: ## Customers who already know you will come back of their own accord Loyalty isn’t something you ask for; it’s something you earn bit by bit. With Waitry, you have a way of showing your appreciation to returning customers, although that only works if the food and service are already up to scratch: a loyalty scheme can’t make up for poor service. ## 4 benefits of the Waitry loyalty scheme - **Your own points system**: Customers earn points with every purchase and can redeem them for products, special offers or discounts. - **Customer card in Apple Wallet and Google Wallet**: You can log in using your mobile phone, ID card or membership card, and earn points even on purchases made at the till. - **Vouchers with full control**: Unique codes with limits on the number of uses, location and time, stored in the customer’s wallet and showing details of who redeemed them and what they purchased. - **Customer tiers that activate automatically**: Tiers based on points, spending, visits or last visit, with exclusive offers for each tier. ## Your membership card, in Apple Wallet Your customer joins the club using a QR code, saves their card to their mobile wallet and can view their points, membership tier and vouchers whenever they like. No need to download any app. - A membership card featuring your brand - Points and level always in view - Coupon alerts on your mobile phone - Sign up to the loyalty scheme via your mobile phone - Points and membership level in the app - Membership card in Apple Wallet ★ +119 points ## Your points, your levels, your rewards. The programme is configured in the control panel and applied in the same way on the kiosk, at the table, on the website and at the till. - **Card in the wallet**: Apple Wallet and Google Wallet, featuring your logo and colours. It appears on the lock screen when you walk through your door. - **They’re signing up everywhere**: Kiosk, QR menu, online shop, proprietary app and the POS customer display. Each channel is a point of sale. - **Levels and rewards**: Points for spending, a welcome bonus, tiers based on points, spending or visits, and redeemable products. - **Offers for members only**: Or just for one tier. Promotions are targeted at membership, tier or a saved segment. - **Business accounts**: Companies, along with their employees and credit details, are identified upon request. A single transaction and the details are ready for invoicing. - **Add this to the total as well**: The POS system registers cards and identifies members. Points are accrued on the order itself. ## Everything to do with your club Points are awarded in the same way whether the customer places an order at the table, at the kiosk or for home delivery. Club - **He is identified at the kiosk**: Earn points, view your rewards and benefit from the promotions available at your tier when you pay. - **And at the table**: Join the club via the QR code without leaving your order or downloading anything. - **The levels represent audiences**: Campaigns are targeted at members, at a specific level or at a saved segment. - **Companies with credit facilities**: Staff meals charged to the company, with a single settlement and the breakdown ready for invoicing. - **A card that cannot be erased**: It lives in your mobile wallet, not in an app that can be uninstalled or on a piece of cardboard that can get lost. - **Do you know who’s coming back?**: Frequency, spending and what each member requests, with a full history for each person. ## Queries regarding the points ### Does the customer need to download an app? No. The card is stored in Apple Wallet or Google Wallet. The branded app is optional. ### Can I use a single programme for several premises? Yes. The scheme covers the venues of your choice, with a single credit balance per member. ### Can I run promotions exclusively for members? Yes, and only for one tier. Promotions are targeted at membership, tiers or saved segments. ### How do you collect points at the till? The POS system registers cards and identifies members, and points are accrued on the order itself. ### Is it suitable for business accounts? Yes. You set up the company, add its employees and allocate credit to them. They place orders just like anyone else, and at the end of the period you settle the accounts and export the breakdown for invoicing. ### Can the employee pay part of the cost out of their own pocket? Yes. The order can combine the company’s credit with other payment methods. ### How does a loyalty scheme work in a restaurant? Customers sign up once, earn points with every purchase and redeem them for products or discounts. The card is stored in Apple Wallet or Google Wallet. ### Can I switch from a paper stamp card to a digital one? Yes. You set the rules in the dashboard and your customers sign up via the kiosk, at their table, online or at the till. ## Meet the people who are already working with Waitry - Order and pay at the kiosk - Kiosk, table and kitchen all in one - Churros without having to queue at the counter - Order, pay and send it to the kitchen - Two kiosks and no more queuing - Choose, scan and pay at the kiosk - Self-service kiosk at The Lion King - International chain with Waitry - Orders at the museum ## No small print - **What you need**: Nothing: the customer scans a QR code to sign up and saves their card in the Wallet. - **It connects to your POS terminal**: POS, delivery, payments and invoicing. You won’t want to change yours. - **Underway**: We put the menu together, set up your system and train your team. - **No minimum contract period**: You stay because it works for you, not because of a contract. - **We'll ring you**: A 15-minute demo using your menu and your premises. Customer loyalty - hero - logos - mockup - pasos - exito - formulario - integraciones - ahorro - configurador - formatos - saber - mercados - faq - cierre