# A kiosk in the lobby that’s open at all hours, even in the early hours of the morning > Bring more technology to your hotel: room service and QR code ordering in guest rooms, by the pool and on the terrace, charged to the room, and a 24-hour kiosk in the lobby. - URL: https://waitry.net/en/industries/hospitality-industry Breakfasts, grab-and-go meals, access to facilities and room service – orders taken and paid for in seconds. And the same system works in the room, by the pool and on the terrace, connected to the POS terminal you already have. - No minimum contract period - Implementation in 7 days - Local support in Spanish ## The hotel has already sold the room. The contents are still up for sale. A kiosk in the lobby opens that door: guests arriving at midnight can have dinner; those coming down at seven can grab a coffee without waiting; and anyone wanting a pool towel or a spa ticket can pay for it right there. All of this is sold during time slots when nothing used to be sold, and your team is free to do what only a person can do: welcome guests, make recommendations and resolve issues. - in service - point of sale - the whole hotel Early-morning order · 01:42 ## One system for the whole hotel. Starting with the lobby. Each piece works on its own, and they all share the same menu, the same guest and the same ending. - **Self-service kiosks**: In the lobby and at breakfast: order, pay and collect without going to the counter. - **Ordering and payment via QR code**: A room, a hammock and a terrace – no downloads required. - **Status screens**: For the grab-and-go service in the lobby and pool area. - **Kitchen screen**: The kitchen ticket is issued with the room number and the time. - **Dedicated ordering channel**: Your brand and your prices, with no commission paid to intermediaries. - **Commanders**: Order and pay at the same terminal, both on the terrace and in the front of house. - **Loyalty club**: Returning guests are recognised and rewarded. - **Marketing automation**: Campaigns by consumption and by type of stay. - **Smart printing**: Each kitchen ticket is printed only where necessary. Your hotel ## Questions about hotels ### Does it integrate with my PMS? Tell us which one you use in the form and we’ll tell you exactly what can be connected in your case and how. ### Can I have a different menu in each zone? Yes, and also by time slot. The swimming pool, the terrace and the restaurant can have their own menus and prices that are activated automatically. ### Does the guest have to download an app? No. Scan the QR code and place your order via your browser. If you’d like your own branded app, that’s available too. ### How does the room charge work? Guests provide their details when ordering, and the cost of their drinks is added to their bill rather than being charged immediately. We’ll go through this with you in the demo. ### Does it work for several languages? Yes. The menu is translated whilst retaining allergens and special requirements, and guests see the version in their own language on their mobile. ### What if I have several hotels? Each hotel has its own dashboard and operations, and above that there is a group overview where you can compare and publish changes wherever you choose. ### Will Waitry replace my PMS? No. Waitry covers food and drink at the hotel (lobby, restaurant, bar, pool and room service). Your PMS continues to manage bookings and rooms. ## What your hotel earns - **You’re open 24 hours a day**: The kiosk in the lobby also takes orders in the early hours of the morning, so the hotel continues to provide a service at all hours. - **Highest revenue per occupied room**: You order room service when you feel like it, not when someone’s on the phone. - **Sales where you didn’t used to sell**: The swimming pool, terrace, garden and bedroom become real selling points. - **Every guest in their own language**: The kiosk and the menu are displayed in the language of your choice, with no extra effort required. - **A single fastening**: Restaurant, bar, swimming pool and spa all included in the same bill, with the charge added to the booking. ## Services and benefits available to you with Waitry The equipment, integration, control panel and commissioning – all in the same conversation. - **The kiosk, set up and connected**: Totem, card reader and cash drawer, already connected to your till. - **Your POS stays where it is**: We integrate with over 50 till systems. - **One display for all points of sale**: Lobby, bar, swimming pool and room service all in one table. - **Events and banquets**: A bespoke menu and finish for each event. - **Up and running in a week**: Menu, kiosk, till and equipment ready in 7 days. ## Hotels that already sell through Waitry - Hotel in Medellín with Waitry ## Work out how much your hotel can earn outside normal opening hours Enter your details and see how much the things you don’t buy today add up to each month: your seven o’clock coffee, your midnight snack or your swimming pool towel. - hab: Rooms - ocu: %: Average occupancy - pct: %: Rooms that require a daily service - tkt: €: Average ticket value per order monthly sales that are currently not being collected A rough estimate based on your details. In the demo, we’ll work it out using your time slots and your menu. - hero - logos - problema - paises - exito - formulario - beneficios - mapa - ventajas - faq