# Each Goiko’s kitchen, displayed on a screen

> Goiko has worked with Waitry for over 10 years in Spain and Portugal: kitchen display at Goiko, kiosks and order at table at Basics by Goiko.

- URL: https://waitry.net/en/cases/goiko

Goiko

- At Goiko, Waitry’s KDS receives each kitchen ticket with its own channel, timing and extras. The kitchen knows which dishes come first and no longer has to struggle with paper kitchen tickets.
- At Basics by Goiko, customers place their orders at the kiosk: they build their burger at their own pace, pay, and the kitchen ticket is automatically sent to the kitchen.

## Goiko has worked with Waitry for over 10 years

At its locations in Spain and Portugal. Goiko uses the kitchen display (KDS), and Basics by Goiko, its second brand, uses self-service kiosks and order and pay at table. It's our longest-standing customer: we've grown with them, one location at a time.

- With Waitry: Over 10 years
- Countries: Spain and Portugal
- Sector: Burger restaurants
- Products: KDS, kiosks and order at table

Over 10 years together, the same kitchen in every location, and a higher average spend since they started working with Waitry.

Goiko is one of Spain's leading burger chains, with locations in Portugal too. Basics by Goiko is its second brand, built for ordering fast. You can see it in any Goiko: look towards the kitchen, that's where we are.

## The kitchen display, the heart of Goiko

Every ticket shows up on the screen with its channel, its time and its extras, and the kitchen sees at a glance what goes out first and what's running late. At Basics by Goiko we added the kiosks, where customers build their burger and pay without queuing, and order and pay at table from the phone.

Kitchen display

- **We started in the kitchen**: The kitchen display arrived at Goiko's locations and stayed.
- **We grew with them**: Every new location in Spain and Portugal opens with the same operation, and we're there for the opening.
- **Then came Basics by Goiko**: With its second brand we added kiosks and order and pay at table.
- **Still by their side**: Partners more than a supplier: we work out together what their operation needs.