# Success stories from restaurants using Waitry > Real-life restaurants that are already using Waitry: what they changed, how they implemented it and what results they achieved. - URL: https://waitry.net/en/cases - Restaurants, hotels and venues sell via Waitry - helping the hospitality industry to sell more - from the demo to your first order ## Restaurants that have seen an increase in sales since customers started ordering on their own Chains and establishments that have put Waitry to work in the front of house. What they’ve set up, how they’re using it and what has changed in their service. You can visit some of them. Goiko ## Each Goiko’s kitchen, displayed on a screen Goiko - At Goiko, Waitry’s KDS receives each kitchen ticket with its own channel, timing and extras. The kitchen knows which dishes come first and no longer has to struggle with paper kitchen tickets. - At Basics by Goiko, customers place their orders at the kiosk: they build their burger at their own pace, pay, and the kitchen ticket is automatically sent to the kitchen. light default Rodilla ## Rodilla: kiosk, table and kitchen all in one system Rodilla - Rodilla has Waitry kiosks in its premises, such as the one in Sol, one of the busiest spots in Madrid. Customers place their orders at the kiosk or from their table using their mobile phone, pay straight away, and the kitchen ticket is automatically sent to the kitchen display. light accent Do Eat! ## Choose, scan and pay: Do Eat!’s self-service option on Castellana Do Eat! One of our favourite cases - Do Eat! has several outlets in Madrid equipped with Waitry kiosks. At Viding Castellana (Calle de Fray Bernardino Sahagún, 1, in Chamartín), customers choose what they want from the fridge, scan the product at the kiosk and pay straight away, with no queuing. If they prefer, they can also make a purchase via their mobile using the QR code. light default Sibuya ## Sibuya: order at the table, takeaway and own delivery available at all its branches Sibuya One of our favourite cases - Sibuya uses Waitry in all its outlets in Spain and Portugal. Customers order and pay from their table using their mobile phones, and takeaway and own delivery orders are processed through the same system. light accent Oakberry ## Two kiosks at the entrance, and the queue no longer spilled out onto the street Oakberry - Oakberry sells a product that’s made to order and comes with plenty of options: base, toppings, size. At the counter, that’s a long conversation, and at peak times, the conversation is the queue. - They set up kiosks in the premises displaying the menu and promotions published via the Waitry dashboard. Diners can put together their bowl at their own pace, without anyone standing behind them putting them under pressure, and the marketing team can change the content on the screen whenever they like, without having to raise a ticket with the supplier or touch the hardware. - Thanks to the kiosks, Oakberry’s average spend has risen. light default Zeta Smash Burger ## The kiosk takes the order, collects payment and sends the kitchen ticket straight to the kitchen Zeta Smash Burger - In a burger restaurant, the profit margin comes from the extras: the chips, the drink, the extra sauce. - Zeta Smash Burger uses a kiosk with a built-in card reader and cross-selling suggestions. Customers place their orders and pay at the same point; the order is sent to the KDS with the kiosk’s stamp and appears on the order display when it is ready. There is just one end-of-day cash reconciliation, regardless of where the order comes from. - With the kiosks, average spend has risen. You can see one in action at Plaza de Chueca, 1, in Madrid. light accent Maestro Churrero ## Maestro Churrero: chocolate with churros, without having to queue at the counter Maestro Churrero - Maestro Churrero is one of Madrid’s iconic spots. Thanks to the Waitry kiosks, customers can place their orders at their own pace, pay by card and collect their order when their number is called, whilst the team focuses on what they do best. light default Museo Nacional de Bellas Artes ## National Museum of Fine Arts: Waitry in Buenos Aires Museo Nacional de Bellas Artes Events and culture - The National Museum of Fine Arts in Buenos Aires works with Waitry: visitors place their orders at the self-service kiosk. light accent Stage Entertainment ## Discover our self-service kiosk at the Lope de Vega Theatre Stage Entertainment Events and shows - At the Lope de Vega Theatre in Madrid, where The Lion King is being performed, audience members place their orders and pay at a Waitry self-service kiosk, without having to queue at the bar. light default Pizza Hut ## Pizza Hut works with Waitry Pizza Hut International chains - Pizza Hut, one of the world’s best-known pizza chains, works with Waitry. light default Do Eat! ## Do Eat!: own delivery and takeaway via Waitry Do Eat! Delivery and takeaway - Do Eat!, at the Resa Chamartín residential care home in Madrid, processes its own delivery and takeaway orders via Waitry. Customers place their orders via the restaurant’s own channel and the order goes straight into the system, without going through any third-party delivery platforms. light accent San-Guchito ## San-Guchito: own delivery and takeaway via Waitry San-Guchito Delivery and takeaway - San-Guchito, the sandwich shop in Chamberí, takes its own delivery and takeaway orders via Waitry. Customers place their orders via the shop’s own channel and the order goes straight into the system, without going through any third-party delivery platforms. light default La Urbana ## La Urbana: own delivery and takeaway via Waitry La Urbana Delivery and takeaway - La Urbana, Lugo’s signature burger restaurant, processes its own delivery and takeaway orders via Waitry. Customers place their orders via the restaurant’s own channel and the order goes straight into the system, without going through any third-party delivery platforms. light accent Kamado ## Kamado: own delivery and takeaway via Waitry Kamado Delivery and takeaway - Kamado Asian Food, in Zaragoza, processes its own delivery and takeaway orders via Waitry. Customers place their orders via the restaurant’s own channel and the order goes straight into the system, without going through any third-party delivery platforms. light default Hotel Novelty Suites ## Novelty Suites Hotel: over 4 years with Waitry in Medellín Hotel Novelty Suites Hospitality - The Novelty Suites Hotel in Medellín (Colombia) has been working with Waitry for over four years. During this time, we have grown together: their team welcomes guests from all over the world, and we support them on a day-to-day basis, providing personalised assistance in their own language. light accent ## The following scenario could be your own Bring your menu, we’ll set it up in front of you and you can see it in action with your own records. Fifteen minutes, no obligation.