# Order from your table, enjoy your meal and pay via QR code whenever you like

> Your customers can order and pay from their table using a QR code, without having to download any apps. They can split the bill, leave a tip and view recommendations. It integrates with your POS system.

- URL: https://waitry.net/en-gb/products/order-and-pay-at-the-table

Your customers place orders and pay via their mobiles, at their own pace, whilst your team focuses on what it does best: serving them.

- Without downloading any apps
- Implementation in 7 days
- Local support in Spanish

- higher average spend
- implementation
- for your business

Over 10,000 premises

in more than 9 countries, including:

## How to order from your mobile: upload your receipt and free up your table sooner

When ordering and paying are straightforward, people feel more at ease and leave wanting to come back. What doesn’t change is the food: this helps the service, but it doesn’t make up for a dish that people don’t like.

## 4 benefits of ordering at the table and paying at the table

- **You increase the average spend**: The customer places their order at their own pace, using photos and suggestions, and adds more products.
- **You serve more tables per shift**: Without waiting for the menu, the kitchen ticket or the bill, the table clears more quickly.
- **You free up your team to provide a better service**: The waiting staff stop taking orders and collecting payments, and focus on serving the customers.
- **You increase your tips**: We suggest that you tip at the time of payment, in a simple and straightforward manner.

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## Order and pay from your table, without having to wait

The customer scans the QR code at their table, orders whenever they like and pays using Apple Pay, Google Pay or a card. The kitchen ticket is automatically sent to the kitchen.

- Order sent directly to the kitchen
- Pay by card, Apple Pay or Google Pay
- Split bill and tip

- The customer adds a product from the table
- Choosing a payment method
- Order placed

✓

Order paid for

## The table orders on its own. Your team is back on duty.

All of this is managed via the Waitry dashboard, without switching systems and without asking the customer to download anything.

- **Menu and live prices**: Change a price on the control panel and it’s updated in the till, at the kiosk and on the website.
- **Payment at the table**: Apple Pay, Google Pay or a card. Split the bill and leave a tip, without having to raise your hand.
- **Order without any mistakes**: It is sent to the kitchen exactly as the customer wrote it, including any amendments, notes and table number.
- **Partners around the same table**: Customers can log in, earn points and redeem their rewards without leaving the screen.
- **Real-time reports**: Average bill per table, table turnover, peak times and what people tend to order with what.
- **Service modes**: Dine-in, takeaway, pre-booked orders, delivery and room service, each with its own process.

## Everything to do with the table

Whatever is ordered at the table goes to the kitchen and is charged at the same till as the rest.

At the table

- **More rounds, more tickets**: The customer orders whenever they like, and the menu suggests what would suit them. There’s no need for anyone to come over.
- **The table that was broken earlier**: He pays on his mobile and leaves. The table is cleared when he’s finished, not when the waiter is free.
- **Allergens and languages**: Listed by product and filterable. The menu is displayed in the customer’s language.
- **Fewer ordering errors**: The kitchen arrives exactly as specified by the customer, complete with its worktop and any modifications.
- **Split bill and tip**: By total amount or by item, using Apple Pay, Google Pay or a card. Or pay later at the till.
- **Call and ask for the bill**: Buttons that the customer presses and the POS recognises, with different sounds for each action.

## Questions about the QR code on the table

### Does the customer need to download an app?

No. The QR code opens the menu in your mobile browser. The branded app is optional.

### Can you pay at the table?

Yes, you can pay with Apple Pay, Google Pay or a card, with the bill split and the tip included. Or you can pay later at the till if you prefer.

### How does the order reach the kitchen?

To the KDS and POS in real time, including the table number and all modifiers.

### Does it work in several languages?

Yes. The letter is displayed in the customer’s language, having been translated once by AI and reviewed by you.

### Is it available for room service?

Yes. Room service is a type of service with its own workflow and its own standard phrases.

### What about allergens?

Listed by product and filterable by the customer, with a warning displayed before confirmation if you enable this feature.

### Can I still take payment at the till if the customer prefers?

Yes. The customer can choose to pay via their mobile or at the till, and both methods are included in the same daily reconciliation.

## Ordering and payment at the table – now up and running

Places in Madrid where customers can order and pay without having to wait for anyone.

- **Rodilla: order and pay from your table**: At Rodilla, customers place their orders via their mobile phones or at the kiosk, pay straight away, and the kitchen tickets are sent automatically to the kitchen.
- **Maestro Churrero: chocolate, without queuing**: At Maestro Churrero, a Madrid institution, customers place and pay for their orders in seconds, and their order goes straight to the kitchen.

## Meet the people who are already working with Waitry

- Order and pay at the kiosk
- Kiosk, table and kitchen all in one
- Churros without having to queue at the counter
- Order, pay and send it to the kitchen
- Two kiosks and no more queuing
- Choose, scan and pay at the kiosk
- Self-service kiosk at The Lion King
- International chain with Waitry
- Orders at the museum

## Benefits for your business

- **Your customer can place an order and pay in seconds, without having to download any apps**: Simply scan the QR code on the table or on your receipt – that’s it – even for orders taken by the waiter.
- **Sell more with automatic recommendations**: Upselling and cross-selling, which suggest related products before the order is finalised.
- **Group orders and splitting the bill online**: Each diner adds their own amount and pays their share via their mobile phone.
- **It integrates with your existing POS system**: Orders go straight into your system and the kitchen, without changing the way your team works.

## Orders at the table are linked to the rest of the Waitry system

Content coming in via the QR code runs on the same platform as the rest of your channels. There are no integrations to maintain and no data stored in two different places.

- **KDS**: With modifiers and notes
- **POS / POS terminal**: They play their jingle at the till
- **Digital menu**: You only need to edit them once; they’re valid for everything
- **Kiosks**: For the end of the bar
- **Customer loyalty**: As part of the same order process
- **In-house marketing**: Based on the details of those who have already attended

Order at the table

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