# Rodilla: kiosk, table and kitchen all in one system

> Rodilla works with Waitry in Spain and Portugal: own delivery and takeaway, self-service kiosks, kitchen display and order status screen.

- URL: https://waitry.net/en-gb/cases/rodilla

Rodilla

- Rodilla has Waitry kiosks in its premises, such as the one in Sol, one of the busiest spots in Madrid. Customers place their orders at the kiosk or from their table using their mobile phone, pay straight away, and the kitchen ticket is automatically sent to the kitchen display.

## Rodilla works with Waitry on delivery, kiosks and kitchen

In Spain and Portugal. Rodilla uses own delivery and takeaway, the kitchen display (KDS), the order status screen and, in some locations, self-service kiosks. It serves a lot of people in little time, and with Waitry its operation runs faster.

- Countries: Spain and Portugal
- Sector: Cafés and sandwiches
- Products: Delivery, takeaway, kiosks, KDS and order status screen
- See it at: Rodilla Sol, Madrid

The queue moves faster and the average spend has gone up since they started working with Waitry.

Rodilla is Madrid's classic sandwich and coffee chain, with locations in Spain and Portugal. Its Sol location, one of the busiest spots in the city, has kiosks and an order status screen: drop by at breakfast time and you'll see it working.

## Kiosk, delivery and kitchen in one system

In the busiest locations, customers order and pay at the kiosk, and the kiosk suggests the juice or pastry nobody at the till has time to offer. Orders from the kiosk, the till and delivery reach the kitchen display together, and customers see their number on the order status screen when it's ready.

Self-service kiosks

- **Delivery and takeaway**: Customers order through Rodilla's own channel and pick it up or get it delivered.
- **Self-service kiosks**: In the busiest locations, to order and pay without going to the till.
- **Kitchen display**: Kiosk, till and delivery orders land on the same screen.
- **Order status screen**: Customers see their number when the order is ready. No shouting, no asking.